You have up to 30 days from delivery to returns any goods.

You send the product back to us.

Once we’ve received the goods and ensure all is in order, a refund will be processed within 14 days.

Damaged Goods

If any item is found to be damaged upon arrival, please contact us within seven days. We will then assist and provide you the information required, along with ways we can resolve the issue at hand.

Refunds will be paid back via the original payment method and will take between 7-14 days to process and hit your account. You will be notified once we have received the item and it has been processed. If your refund has not been processed after four weeks of returning the item(s) please contact us.

Please contact Warrington Logs with any issues.

Dispatching orders daily between Monday and Friday, we aim to process and send out every item ordered within 24 hours. However, at times, due to unforeseen circumstances, there can be delays to your shipment. In these circumstances we will try to inform you at earliest convenience.