Coronavirus safety measures: Our drivers must stay 2 metres away from customers, payment should be by bank transfer, we can only drop logs at the edge of your property, drivers will use hand sanitiser before and after each drop off.
Frequently Asked Questions
Below are some questions and answers which we often deal with. If you have a question that is not covered here, please contact us.
Why should I burn logs?
Burning firewood logs is a much more environmentally friendly process than burning other fossil fuels such as coal, oil or gas. Burning logs releases CO2 into the atmosphere. When a tree is planted to replace each tree burnt, the same amount of CO2 will be absorbed by the tree as it grows.
Why should I burn Kiln Dried Logs?
Kiln Dried Logs burn hotter because there is less moisture contained in the kiln dried log, less energy is required to burn off residual moisture and therefore more energy converts into heat. Kiln Dried Logs are much more efficient because the higher temperatures generated by kiln dried logs means that everything is burnt, even the gasses released by the wood. They are also more economical because you use less of them to achieve the same heat output.
What happens if my kiln dried logs get rained on?
The kiln drying process drys the wood from the centre out, and a little rain will make virtually no difference to the moisture content of the wood. However, prolonged exposure of your logs will increase the moisture content over time. Kiln dried logs should, therefore, always be stored under cover in a well-ventilated area.
What is the moisture content of your logs?
Our Ready to Burn Kiln Dried Logs are less than 20% moisture content
What sizes are your logs?
When we supply firewood and logs we try to think of our customer's needs and requirements.With this in mind, all our logs are cut to a size that will fit most open fires and appliances. However, due to the nature of wood (unusual shapes and sizes), this is not always possible to achieve, so on occasion you may have to cut the wood to fit your wood burning appliance. Approx log sizes: 200mm - 250mm long x 50mm to 150mm diameter.
What does each net bag of logs weigh?
Because real wood fuels (logs and firewood) can contain water, log suppliers are not permitted by UK law to sell wood based on weight. Logs and firewood are sold by volume.
What happens if I burn unseasoned logs?
Unseasoned logs can be burnt, but only on open fires and even then we don't recommend it. You wouldn't throw water on a fire and expect good results, but that is exactly what you are doing if you are burning an unseasoned log that may contain up to 60% water. It is also not good for the environment as wet, unseasoned logs give off considerably more smoke compared to kiln dried logs.
What is the difference between unseasoned, seasoned and Kiln Dried Logs?
Unseasoned logs or green logs basically means that a log has been freshly cut and is likely to have a high moisture content - typically above 50%. A seasoned log however, has been cut and dry stored for a long period of time( usually 2 years) so that the moisture content is considerably less - between 30 and 50%. Because of the lower moisture content seasoned logs will burn hotter and more efficiently than unseasoned logs. For the same reason Kiln Dried Logs with less the 20% moisture, burn hotter and more efficiently still.
Can we collect logs?
Unfortunately not, we don't have a retail outlet and our wood yard is unmanned a lot of the time, however all our logs are backed by our 100% guarantee, if for ANY reason you don't want them when we deliver, we will simply take them away and refund any money paid.
Do your logs meet the new requirements?
Yes, all our logs are "Woodsure Ready To Burn" certified, Woodsure launched its voluntary Ready to Burn scheme in the summer of 2017 and has over 100 suppliers signed up and supplying firewood and briquettes that already meet the requirement of being no more than 20% moisture content.